After more than 7 years in the online booking game we’re 100% committed to bring you a safe environment where you can shop online with ease. All your details and transactions are managed in a secure environment. We generate hundreds of transactions a day so we're pretty good at making sure it all runs smoothly. The website is supported by an Sectigo secure on-line certificate and the PayFast Solutions software support.

How do you know that our site is secure?

Well, the world wide web has made it easier for you to know who to trust online:

  • You will see that our web address has the prefix 'https://' This means that the page viewed and information entered onto our site is secure.
  • You'll also see a little lock padlock Phronesis Holiday Club is a secure site at the top or bottom of your browser window - this indicates that the site is secure and has the highest level security certificate to prove it.

We offer a wide variety of payment options in Conjuction with Payfast, so you can pay the way you are most comfortable with. Each method is tried and tested on a regular basis.

  • Credit & Cheque Cards
  • Instant EFT
  • Mobicred
  • SnapScan
  • Debit Cards
  • SCode
  • Zapper

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

When you make a booking, you will be given a booking reference (also known as a "PNR" or "Passenger Name Record"). This will appear on the email confirmation or ticket of each person in your booking. You should always keep your booking reference confidential.

Giving your booking reference to others may allow them to access your booking details through our systems.

Phronesis Holiday Club may send the User, site and service announcement updates on an irregular basis. Users are not able to unsubscribe from service announcements, which contain important information about our service.

We will not voluntarily disclose any information about individual users, except as described in this Privacy Policy, or to comply with applicable laws or valid legal process, or to protect the rights or property of PayFast or others, to assist our email vendor with resolving complaints about unsolicited email, or as otherwise described in this Privacy Policy.

Your flight entitles you to one free checked bag weighing up to 20kg and one piece of hand baggage weighing up to 7kg plus a slimline laptop bag or small handbag. For anything more, you can simply purchase extra bags online at a discounted rate or at the airport. Any bag weighing between 20kg and 32kg will incur a heavy bag fee at the airport.

Remember, if you've checked in online, make sure to drop your bags off at the bag drop-off zone at least 45 minutes prior to departure for domestic flights and 60 minutes prior to departure for international flights.

Note: Check Your Issued Ticket for Terms Á Conditions